Returns & Exchanges
At SRQ Fabrications, we stand behind the quality of our products and want to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, you can return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware, instructions, and components are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package back to our fabrication facility for inspection.
Inspection and Refund
Once our team verifies the condition of the returned goods, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing